Shopping at RTIC
How the catalog, support and policy information fit together.
Shopping information
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Current catalog
This storefront currently contains 138 selected products. Current collection areas include Products to explore, accessories, 2024recap, 2024Apparel. Product descriptions, prices and availability are displayed on the relevant product pages.
Customer support
Email: support@rticoutdaoorss.shop
Phone: 213-506-8917
Support availability: Weekdays 9 AM to 5 PM
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 2613 Thompson St, Mission, Texas, 78573, United States.
Store operator
RTIC is an online store operated by Krauses Sofa Factory. The official storefront is rticoutdaoorss.shop.
Business information
Legal operator: Krauses Sofa Factory
Business address: 2613 Thompson St, Mission, Texas, 78573, United States
Storefront: rticoutdaoorss.shop